TERMS OF SERVICE AND TERMS OF SALE
These Terms of Service and Terms of Sale (“Terms”) govern your access to the Non Stop Stickers website and your purchase or use of products and services offered by Non Stop Stickers (“Non Stop Stickers,” “we,” “us,” or “our”).
By accessing our website, creating an account, submitting an order, or purchasing products from us, you agree to these Terms. Please read them carefully before placing an order.
1. Business-to-Business Sales Only
Non Stop Stickers sells products exclusively to businesses and other commercial customers. Our products are not offered for personal, family, or household use.
By placing an order, you represent that:
- You are purchasing on behalf of a legitimate business or commercial organization.
- You have authority to bind that business or organization to these Terms.
- You are at least 18 years old and legally capable of entering into a binding agreement.
- The products are being purchased for commercial use, display, promotion, distribution, or resale.
2. Orders and Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to accept, reject, limit, or cancel any order for reasons including:
- Product availability;
- Pricing or listing errors;
- Suspected fraud or unauthorized payment;
- Shipping restrictions;
- Previous payment disputes;
- Violation of these Terms; or
- Any other legitimate business reason.
An order is accepted when we send an order confirmation or begin processing the order.
We may contact you to verify order information before processing or shipping an order.
3. Pricing and Payment
Prices are shown in U.S. dollars unless otherwise stated. Prices, promotions, product quantities, and availability may change without notice.
Payment is due at the time the order is placed unless we have approved separate written payment terms.
You authorize Non Stop Stickers and its payment processors to charge your selected payment method for:
- The order total;
- Applicable taxes;
- Shipping charges, when applicable;
- Approved additional services; and
- Other charges clearly disclosed before purchase.
You are responsible for providing accurate billing information and maintaining a valid payment method.
Unauthorized chargebacks or payment disputes may result in account suspension, collection activity, and refusal of future orders. Before initiating a chargeback, please contact us so we have an opportunity to address the issue.
4. Taxes and Resale Certificates
Customers are responsible for all applicable sales, use, excise, resale, and similar taxes unless a valid resale or tax-exemption certificate has been provided and accepted.
The customer is responsible for ensuring that all resale certificates and tax-exemption information are current and accurate.
5. Order Processing and Shipping
Orders are typically shipped within 48 hours after payment and order approval. This generally means two business days and does not include weekends, holidays, payment-review periods, or delays caused by incomplete order information.
If we expect an order to take longer than 48 hours to ship, we will make a reasonable effort to notify the customer using the email address or telephone number provided with the order.
We typically ship using FedEx Ground. Delivery generally takes approximately five to seven business days after the order has shipped. Processing and delivery times are estimates and are not guaranteed.
Delivery may be delayed because of weather, carrier disruptions, incorrect addresses, holidays, high order volume, natural disasters, governmental actions, labor interruptions, or other circumstances outside our reasonable control.
The customer is responsible for:
- Providing a complete and accurate shipping address;
- Ensuring that someone can receive the shipment when necessary;
- Inspecting the shipment promptly after delivery; and
- Paying additional shipping costs resulting from an incorrect address, refused shipment, or unsuccessful delivery caused by the customer.
We are not responsible for carrier delays, missed delivery estimates, or business losses caused by delayed delivery. This does not limit our Shipping Damage Guarantee described below.
6. Shipping Damage Guarantee
Products are guaranteed against damage occurring during shipping.
If an item arrives broken, damaged, crushed, or otherwise materially damaged during transportation, Non Stop Stickers will replace the affected item at no additional product cost.
To qualify for replacement, the customer must:
- Notify us within seven calendar days after delivery;
- Provide the order number;
- Identify the damaged item and quantity;
- Provide clear photographs of the damaged product, shipping carton, shipping label, and internal packaging; and
- Keep the product and packaging until we confirm that they may be discarded.
We may request additional information reasonably necessary to submit or investigate a carrier claim.
Our obligation under the Shipping Damage Guarantee is limited to replacing the damaged product with the same or a substantially comparable product. Shipping damage does not entitle the customer to a cash refund unless we expressly agree otherwise in writing.
Damage reported more than seven calendar days after delivery may not qualify for replacement because carrier claims are time-sensitive.
7. Manufacturing Defects
All sales are final except when a product contains a verified manufacturing defect.
A manufacturing defect is a material defect in the manufacture or production of the product that prevents it from functioning or being used as reasonably intended. Examples may include material printing errors, defective adhesive, incorrect cutting, or a structural defect in a display.
Manufacturing defects do not include:
- Minor variations in color, finish, alignment, dimensions, or appearance;
- Normal wear and tear;
- Damage caused by improper handling, storage, installation, or display;
- Damage caused by heat, moisture, sunlight, chemicals, or unsuitable surfaces;
- Customer misuse, alteration, neglect, or unauthorized repair;
- Damage occurring after delivery that was not caused by a manufacturing defect;
- Failure to follow product instructions; or
- A customer’s change of mind or inability to resell a product.
Manufacturing defects must be reported within 30 calendar days after delivery. The customer must provide the order number, a description of the defect, and photographs or other reasonable evidence showing the defect.
If we confirm that a product has a manufacturing defect, we will replace the defective item with the same or a substantially comparable item. Replacement is the customer’s exclusive remedy for a manufacturing defect unless otherwise required by law.
8. No Returns or Refunds
Except for verified manufacturing defects and products damaged during shipping, all sales are final.
We do not accept returns or provide refunds, exchanges, or store credit because of:
- A change of mind;
- Ordering the wrong product, quantity, size, assortment, or design;
- Customer preference;
- Lower-than-expected sales;
- A customer’s inability to resell the products;
- Shipping delays outside our reasonable control;
- Refused deliveries;
- Incorrect addresses supplied by the customer; or
- Products that have been opened, displayed, used, altered, priced, labeled, or handled after delivery.
The Grand Slam Guarantee described below is a design-swap program and is not a return or refund policy.
9. Grand Slam Guarantee
We stand behind the sticker assortments we provide through our Grand Slam Guarantee.
Non Stop Stickers sells each sticker design in packs of six stickers. If none of the six stickers from a particular design have sold during the applicable six-month review period, we will replace that unsold six-pack at our cost with a different design on the customer’s next qualifying reorder.
A design is not eligible for replacement if one or more stickers from the six-pack have sold.
9.1 Review Period
The review period begins on the date the original order is delivered and continues for six months.
A Grand Slam Guarantee request must be submitted before the six-month review period expires.
9.2 Eligibility Requirements
To qualify for a Grand Slam Guarantee replacement:
- The customer must be the original business purchaser.
- The account and original order must be paid in full.
- The design must have been purchased directly from Non Stop Stickers.
- The design must have been properly displayed and reasonably available for sale during the review period.
- None of the six stickers included in the design pack may have sold.
- All six stickers must remain unused, unaltered, and in resalable condition.
- The customer must provide the original order number, applicable design or SKU information, and reasonable proof that all six stickers remain unsold.
- The replacement request must be combined with the customer’s next qualifying paid reorder.
We may request photographs of the display, photographs of the remaining stickers, inventory records, sales records, or other reasonable information needed to verify eligibility.
9.3 Replacement Terms
Each approved unsold six-pack will be replaced with one six-pack of a different sticker design.
Replacement designs may be selected by Non Stop Stickers in consultation with the customer and will be included with the customer’s next qualifying reorder. Grand Slam Guarantee replacements are not normally shipped separately.
The Grand Slam Guarantee:
- Applies only when none of the six stickers in a design pack have sold;
- Does not apply if even one sticker from the six-pack has sold;
- Does not provide a cash refund, store credit, or cash value;
- Does not cover separate shipping outside the customer’s next qualifying reorder;
- Is not transferable;
- Applies only once to each eligible six-pack;
- Does not cover products that were damaged, lost, altered, or improperly stored after delivery;
- Does not cover products that were not reasonably displayed or offered for sale; and
- Does not guarantee any particular amount of sales, revenue, profit, or customer demand.
We reserve the right to deny claims involving suspected fraud, inaccurate sales information, unreasonable inventory practices, improper product handling, or misuse of the guarantee.
10. Resale Pricing and Business Results
Any suggested retail price, bundle price, margin estimate, sales example, testimonial, or profit illustration provided by Non Stop Stickers is informational only.
Each customer independently determines its own resale prices, promotions, display methods, sales practices, and business decisions.
We do not control the price at which a customer resells our products, and we do not guarantee:
- A specific number of sales;
- A particular sales rate;
- Revenue or profit;
- Customer traffic;
- Inventory turnover;
- Increased average ticket size; or
- Any other business result.
Past customer performance and testimonials do not guarantee future results.
11. Product Information and Availability
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, quantities, prices, and availability information.
However, photographs and digital displays may not precisely represent actual colors, finishes, proportions, packaging, or product appearance.
We may update, modify, substitute, discontinue, or limit products without notice. If a product becomes unavailable after an order is placed, we may contact the customer to offer a comparable substitution, backorder, account credit, or cancellation of the unavailable item.
12. Custom and Special Orders
Custom products, custom assortments, specially selected products, private-label products, and products manufactured or prepared specifically for a customer are final once production or preparation begins.
The customer is responsible for reviewing and approving all artwork, text, spelling, colors, quantities, dimensions, and other specifications before approval.
We are not responsible for errors included in customer-supplied or customer-approved artwork, content, or instructions.
13. Cancellations
Cancellation requests must be submitted promptly.
We may, but are not required to, cancel an order that has not yet entered processing, picking, production, packing, or fulfillment.
Once an order has entered processing or fulfillment, it may not be canceled. Custom or specially prepared orders may not be canceled after work has begun.
14. Website Accounts
Customers may be required to create an account to access certain prices, services, or ordering features.
You are responsible for:
- Maintaining the confidentiality of your login information;
- Restricting access to your account;
- Keeping account information accurate;
- All activity occurring under your account; and
- Notifying us promptly of suspected unauthorized access.
We may suspend or terminate an account that is used fraudulently, unlawfully, abusively, or in violation of these Terms.
15. Acceptable Website Use
You may not use our website to:
- Violate any applicable law;
- Submit fraudulent orders or payment information;
- Attempt to gain unauthorized access to the website or another account;
- Introduce malware, harmful code, or automated attacks;
- Scrape, copy, or systematically collect website content without permission;
- Interfere with website security or operation;
- Impersonate another person or business; or
- Infringe intellectual-property or privacy rights.
16. Intellectual Property
The website and its contents—including product photographs, sticker designs, graphics, logos, trademarks, text, videos, layouts, software, and other materials—are owned by or licensed to Non Stop Stickers and are protected by intellectual-property laws.
Purchasing a product does not transfer ownership of the underlying artwork, design, copyright, trademark, or other intellectual-property rights.
Unless we provide written permission, customers may not reproduce, manufacture, copy, scan, distribute, modify, license, or commercially exploit our designs or website content.
Customers may use reasonable photographs of lawfully purchased products to advertise those products for retail sale.
17. Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping carriers, analytics providers, social-media platforms, and other websites.
We do not control and are not responsible for the content, availability, security, privacy practices, or performance of third-party services.
Your use of a third-party service may be subject to that provider’s own terms and policies.
18. Disclaimer of Warranties
The express Shipping Damage Guarantee, Manufacturing Defect remedy, and Grand Slam Guarantee stated in these Terms are the only express warranties or guarantees we provide unless a separate written agreement signed by Non Stop Stickers states otherwise.
To the fullest extent permitted by law, all other products, website content, and services are provided “as is” and “as available.”
We disclaim all other express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and warranties arising from course of dealing or usage of trade.
Nothing in this section excludes a warranty or legal obligation that cannot lawfully be excluded.
19. Limitation of Liability
To the fullest extent permitted by law, Non Stop Stickers and its owners, officers, employees, contractors, suppliers, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including:
- Lost profits;
- Lost revenue;
- Lost business opportunities;
- Business interruption;
- Lost data;
- Loss of goodwill;
- Advertising costs; or
- Customer claims against the purchaser.
Our total liability arising from a product, order, transaction, or these Terms will not exceed the amount the customer actually paid for the specific product or order giving rise to the claim.
These limitations apply regardless of the legal theory asserted and even if we were advised that such damages were possible.
Nothing in these Terms limits liability that cannot legally be limited.
20. Indemnification
You agree to defend, indemnify, and hold harmless Non Stop Stickers and its owners, officers, employees, contractors, and affiliates from claims, losses, liabilities, damages, judgments, costs, and reasonable legal fees arising from:
- Your resale, advertising, handling, storage, or use of the products;
- Your violation of these Terms;
- Your violation of applicable law;
- Your infringement of another party’s rights;
- Claims or representations you make to your customers; or
- Content, artwork, instructions, or materials you provide to us.
21. Force Majeure
We are not responsible for a failure or delay caused by events outside our reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, epidemics, government action, transportation disruptions, labor disputes, carrier failures, material shortages, utility failures, internet outages, equipment failures, or supplier interruptions.
We will make commercially reasonable efforts to resume performance when reasonably possible.
22. Electronic Communications
By placing an order, creating an account, or contacting us electronically, you consent to receive order confirmations, invoices, shipping notifications, account notices, policy updates, and other transaction-related communications electronically.
Electronic communications satisfy any legal requirement that such communications be provided in writing, to the extent permitted by law.
Marketing communications may be managed separately through the applicable unsubscribe method.
23. Governing Law and Venue
These Terms and all disputes relating to the website, products, orders, or services are governed by the laws of the State of Utah, without regard to conflict-of-law principles.
Before filing a legal action, the parties agree to make a good-faith effort to resolve the dispute informally. The complaining party must provide written notice describing the dispute and the requested resolution, and the parties will have 30 days to attempt to resolve it.
If the dispute is not resolved, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Salt Lake County, Utah.
24. Changes to These Terms
We may revise these Terms periodically.
Changes become effective when the revised Terms are posted on our website with an updated effective date. Changes will apply to website use and orders occurring after the revised Terms become effective.
The Terms in effect when an order is accepted will generally govern that order.
25. Severability
If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
26. No Waiver
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.
27. Assignment
You may not assign or transfer your rights or obligations under these Terms without our written consent.
We may assign or transfer our rights and obligations in connection with a merger, acquisition, sale of assets, corporate reorganization, or transfer of our business.
28. Entire Agreement
These Terms, together with any order confirmation, invoice, written wholesale agreement, credit agreement, and other policy expressly incorporated into them, constitute the entire agreement between the customer and Non Stop Stickers concerning the applicable transaction.
If a separately signed written agreement directly conflicts with these Terms, the signed written agreement controls.
Statements made by sales representatives, contractors, or other personnel do not modify these Terms unless the modification is contained in a written agreement authorized by Non Stop Stickers.
29. Contact Information
Questions, defect reports, shipping-damage claims, and Grand Slam Guarantee requests should be sent to:
Non Stop Stickers
Legal entity: Nonstop Distribution, LLC
Mailing address: 1042 E. Fort Union Blvd #49
Telephone: (307) 888-9518
Website: Https://nonstopstickers.com